QUEUEMONITOR

0.0% Answer

0 Calls <=15>

0.0% Abandon

0 Calls <=5>

0 Enterqueue

0 Attended

0 Abandon

0 Timeout

0% Service Level

0 ( Ab > 5 )

0.0% Abandon Rate

0 ( > 5 Seg )

00:00

TMO

00:00

ASA
AGENT TIME QUEUE NUMBER AGENT QUEUES
Unpaused Agent Paused Agent Remove Agent all Queue
TIME CALLID QUEUE AGENT EVENT DATA1 DATA2 DATA3 CASE